Delivery & Returns

All of our items are designed and handmade in our UK based studio, they are all bespoke orders as we hold no stock, and are therefore NONE REFUNDABLE / EXCHANGEABLE. This applies to ordering via Instagram too. Please make sure you 100% want your garment when purchasing. 

All items are made-to-measure and therefore take 10-14 days to be created. This will increase to 21 days during November and December, so please order in advance. They will then be sent to you via a Royal Mail first class signed for service. You will be advised upon ordering when to expect your order. If you need your outfit for a specific date please contact us before purchasing.

Please note all of our items are either hand wash or dry clean only. It will state this in the product description, if you are unsure please contact us.

Please email us byesmerose@hotmail.com if you have questions regarding your order.